FAQs

Do you charge hourly or by the project?

The initial phone or in-person consultation is free. After that, we charge an hourly rate for our services. To add, we don’t have a mark-up on goods because our goal is to put your needs and budget first - not our bottom line. We are part of over 30 Trade Programs so that you can directly benefit from the generous discounts offered by select retailers and vendors.

Keeping to my budget is important. How can I be sure there won’t be any surprises?

We make sure the initial project scope is realistic to avoid scope creep down the road. We determine upfront the level of effort you’re looking for so we can invest your time and resources wisely. Some of our clients choose to cap the hours at the onset of a project to manage the overall budget. We commit to communicating throughout the process so there aren’t any surprises.

How long does the process take?

That all depends on what experience you’re looking for. Design projects vary depending on what is staying in the room and how quickly we find your inspiration point. We do offer a Designer for the Day package which is a 3-6 hours “working meeting” where we go deep on a project but allows the client to manage the rest of it on their own.

Organization sessions vary depending on the size and current state of the room. We work with fantastic partners who can help with your decluttering and purging projects.

Do you ever design new or empty spaces?

Yes, we love to do that! Designing a space without any existing pieces does take a bit longer but is worth the investment. And frankly, it’s a lot of fun!

I only need to refresh one room. Do you take on smaller projects?

Of course! We are happy to work with you no matter how many rooms you need help with; we don’t have a minimum size, scope, or budget.

I don’t need full service design services, but I’m looking for someone to help me as I make design decisions. Do you have a ‘light touch’ option?

We get it - sometimes you just want a second pair of eyes on a room before you make big purchases. So, we can be your thought partner in an ‘advisory’ role where we offer suggestions and input, but won’t redesign the entire room for you.

Do you organize basements, storage rooms, and garages?

Unfortunately, no. We help organize spaces that need more functionality to improve the day-to-day experience in a home. If the project is more of about decluttering, purging, or maximizing storage spaces that aren’t used frequently, then can connect you with our trusted partners.

Do you offer virtual services?

Yes, virtual sessions are a great way to keep costs down and move the process along at your pace. We can help you with design advice, placement suggestions, and furniture selection. We do our best to make it feel like we’re in the room with you! Virtual sessions do require more heavy lifting on your end - you’ll have to take your own measurements and we often give ‘homework’ in between sessions.

Who is your ‘typical’ client?

We work with a diverse client base but often partner with growing families, those who have recently moved, or those who are downsizing. With several years of experience in HR, Molly approaches every situation with warmth, pragmatism, and compassion. She prides herself on being an active listener and asking thoughtful questions to really understand her clients.

Who else is on the team?

While we’re technically a one-woman operation, we consider all of our partners, preferred vendors, and experts part of our extended team. We vet all of our partnerships to make sure they deliver high-quality results that reflect our values.